Find out exactly how your personal data is collected, stored, and protected on the Circex platform. We believe transparency is the foundation of security.
We don't just make promises — we actively safeguard your data at every step.
Circex never sells your personal data to third parties. Your name, phone number, and financial details are never shared with advertisers.
All data transmissions are secured with 256-bit SSL encryption. Every piece of information between your browser and Circex servers remains fully encrypted.
Documents collected for identity verification are used solely to meet regulatory requirements. Once verified, documents are stored on secure servers.
Circex only collects information that is genuinely required to operate the platform. No excessive or unnecessary data is collected.
You have the right to view, correct, or request deletion of your data at any time. This is a fundamental right.
You can unsubscribe from promotional emails or messages at any time. Your preferences are always respected.
About This Document: By creating an account or using the Circex platform, you are considered to have accepted this Privacy Policy. Please read the full document carefully.
Circex collects several types of information from platform users. This data comes from three main sources — directly from you, automatically while you use the platform, and from third-party verification services.
| Data type | Example | Collection point |
|---|---|---|
| Identity information | Name, date of birth, gender, national ID number | Upon registration |
| Contact Information | Email address, mobile number, current address | Upon registration |
| Financial Information | Mobile Pay/Nagad number, bank account details, transaction history | At payment |
| Technical Information | IP address, browser type, device info, login time | Automatic |
| Usage Data | Betting history, preferred games, session duration | Automatic |
| KYC documents | Passport, national ID photo, selfie | At verification |
Circex only collects information that is genuinely necessary to operate the platform. We never collect excessive or unnecessary personal data.
Optional information: Some details — such as your preferred language or contact method — are optional. Leaving them blank won't affect account creation, but providing them helps us improve your experience.
Circex uses collected data only for specific, legitimate purposes. Here is a breakdown of what each type of data is used for:
Circex will never use your data beyond the purposes stated above. If a new use case arises, you will be informed in advance.
Circex never sells your personal information. However, there are certain situations where limited data sharing may be necessary:
Important: In all of the above cases, data sharing is kept to a minimum — only what is necessary to fulfil the stated purpose. All partner organisations are bound by strict confidentiality agreements.
Circex uses industry-leading technology and processes to protect your data. Our security framework is multi-layered:
Security incidents: In the event of a data breach or security incident, affected users will be notified within 72 hours and immediate steps will be taken to resolve the issue.
Circex uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help improve the site's functionality.
You can delete or block any cookies through your browser settings. Note that disabling essential cookies may affect certain site functionality.
Every registered user on Circex has the following rights regarding their personal information:
You can request to see what information Circex holds about you at any time.
You can contact our support team to correct any inaccurate or outdated information.
After account closure, you may request deletion of any data not subject to legal retention obligations.
You can request that we restrict how we use your data, or object to its use for specific purposes.
You can request a copy of your data in a structured, readable format.
You can unsubscribe from promotional emails or SMS at any time.
How to exercise your rights: To exercise any of the rights listed above support@circex.biz. Circex is obligated to respond to your request within 30 days.
Circex does not retain your data longer than necessary. Below are the retention periods for different types of information:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 5 years | Legal Obligations |
| Transaction records | 7 Years | Financial Regulatory Policy |
| KYC documents | 5 years after account closure | AML Policy |
| Communication logs | 3 years | Dispute Resolution |
| Cookies & session data | 30 Days to 2 Years | Performance improvement |
| Marketing Preferences | Until active consent is withdrawn | User Preferences |
Once legal retention periods expire, data is securely deleted or anonymized.
Circex strictly prohibits anyone under 18 from using the platform. We take special care to protect the data of minors.
A Note for Parents: If you suspect your child has created an account on Circex, contact us immediately. We will take prompt action.
Circex reserves the right to update this Privacy Policy as needed. When changes are made:
We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.
For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:
Data Protection Department, Circex
Email: support@circex.biz
Response time: within 30 business days
Support available: 24/7
Your privacy is our top priority. Thank you for your trust and confidence in Circex.
Your data is fully secure with Circex. Register now and enjoy Sports Betting with a welcome bonus.